Our sincere apologies to passengers affected by baggage systems fault
A baggage systems fault at East Midlands Airport this morning (Saturday 14 July 2018) has resulted in some passengers departing without their baggage. We understand the significant inconvenience that this will cause to people who want to enjoy their holiday.
Together with airline ground handling teams, we are working hard to reunite all affected passengers with their luggage as quickly as is possible. Luggage left behind will be on the next available flight to those destinations where people are affected.
We apologise unreservedly to all passengers who have been affected by this fault today. Departing passengers are advised to allow extra time to pass through the airport while we work to fully restore the service.